Welcome to my personal site! With 25 years experience as a business and technology innovator across military, non-profit, private, and public sectors, I have honed my skills as a creative researcher, disrupter, and diplomat. I am passionate about mentoring and teaching, while also being a dedicated planner and organizer extraordinaire. As a servant leader, I strive to make a meaningful impact in every project I undertake.
With over two decades of leadership in IT operations and service management, Dews embodies the philosophy that "Joy is Mind" through his approach to problem solving. As Kyndryl's Global IT Operations Manager, with experience at IBM, Anthem, and Xerox, Ronald combines analytical precision with human-centered design thinking to deliver measurable results—maintaining 99%+ system uptime for over 10,000 cloud systems while reducing high-priority incidents by 8% year-over-year. His expertise in directing change advisory boards, change management, and business continuity planning is complemented by his passion for knowledge sharing as an IT Adjunct Professor, Care Leader and community engagement as a museum curator and civic leader. For Ronald, the intersection of technical excellence and human fulfillment isn't just a professional approach—it's a mindset that transforms challenges into opportunities for growth.
My Latest Projects
Crowd Strike - Cyber Attack Response
Our incident response team successfully mitigated the cyber attack through rapid isolation of compromised systems and implementation of containment protocols that prevented lateral movement within our network infrastructure. Forensic analysis revealed the attack vector originated through a a global incident with Crowd Strike release. Critical systems were restored from secure backups within our recovery time objective, with verification procedures confirming data integrity before production redeployment. Post-incident analysis has implemented a batch release process for further deployments in these areas.
A Second Change at Health - Cohort
Welcome to the A Second Chance at Health Program! This 8-week cohort is designed to guide you through a transformative journey focused on four foundational pillars: Fasting, Meditation, Metabolic Reset, Spiritual Alignment. Together, we will reset your body, mind, and spirit, helping you achieve healthier and more fulfilling life. Join us as we embark on this path to wellness and success!
